Return + Exchange

We hope that you are satisfied with your "NEW THING," but if for some reason you are not, we offer a 30-days return policy for a store credit. All products must be unworn, in their original condition and packaging, and have no sign of wear or damage.

Email contact@shopnewthing.com to request a return within 30-days of receiving the item with the subject line "Return Request" and your order number to receive details on your return process.

If the product meets our stated return conditions, we will issue you a code to redeem your store credit that can be used on our website towards a new purchase.

Note - Orders that do not meet our return conditions will not be eligible for a store credit.